Shipping Policy
1. Digital Deliverables
Delivery Method
Any digital resources, such as worksheets or guides, will be sent via email to the address provided at the time of booking.
Delivery Timeline
Digital resources are typically delivered within 24-48 hours of session completion unless otherwise specified.
2. Physical Deliverables (If Applicable)
Shipping Locations
Currently, we ship physical materials only within India.
Shipping Charges
Shipping charges, if applicable, will be communicated at the time of order confirmation.
Delivery Timeline
For physical goods, delivery is expected within 5-10 business days from the date of dispatch. Delivery timelines may vary based on location and unforeseen circumstances.
Tracking Information
If a tracking number is available, it will be shared with you via email after dispatch.
3. Returns and Exchanges
Eligibility
Due to the nature of our services and digital resources, returns or exchanges are generally not applicable. For physical goods, returns may be considered on a case-by-case basis for defective or incorrect items.
Process
To request a return or exchange for physical items, please email ifstherapywithsakshi@gmail.com with your order details and a description of the issue.
4. Issues with Delivery
Incorrect Address
It is the customer’s responsibility to provide accurate shipping information. We are not liable for orders delivered to incorrect or incomplete addresses.
Lost or Damaged Items
In the event of lost or damaged shipments, please contact us at ifstherapywithsakshi@gmail.com within 7 days of the expected delivery date.
For any questions or concerns regarding this Shipping Policy, you can contact us:
Email: ifstherapywithsakshi@gmail.com
Phone: +91-9999433680
Address: Aggarwal City Mall, G-15, near M2K, Pitampura, New Delhi, Delhi 110034